Presenter: Bill Hersh, Massachusetts Commission for the Blind

“…..We’ve all seen how new technology can be a game-changer. Just like the transition to Windows (which was initially met with apprehension), AI is receiving some mixed reviews; however, it is here to stay, and our clients are already using it. My client, Jen, exemplifies the power AI can bring to consumers who choose to use it. Jen used ChatGPT to obtain the necessary instructions to update her software independently. I scheduled her appointment about three weeks in advance. She chose to tackle it with the help of a chatbot. She emailed me a few days after we scheduled, “Ha! Never mind – I did it – totally by myself! Yay! I am so proud. Well, I did use ChatGPT – the instructions it gave on how to do the update and installation were very helpful. Whoohoo!”

This kind of independence is precisely what we’re here to foster.

Our goal for this meeting is to have an open, honest conversation. We should share our thoughts, concerns, and ideas on how to utilize these new tools best to serve our clients and make our work more efficient.

This training is open to western/central region members. Please RSVP to Lynn at westerncentralrep@amesvi.org for meeting link